Main > FAQ

Q: What phones can use A-SMS?
A: Currently only Nokia S60 3.0, 3.1 phones can use A-SMS. You can see the full supported phone list in the Download section.

Q: Do I need to pay?
A: Yes, A-SMS offers only 2 days free trial now.

Q: How to start using A-SMS?
A: Download the installation file from PC or mobile phone. Install the application. Then you can send create Animated messages from the phone's Message application.

Q: Do I need to pay sending A-SMS?
A: A-SMS are sent as plain text SMS. There is no difference and extra charges as compared to sending plain text SMS.

Q: If the recipient does not have A-SMS installed, can I send A-SMS to him?
A: Yes. The recipient will receive normal SMS. However any animations and emoticons will appear as plain texts.

Q: Will I have problems viewing normal SMSs?
A: No. You can always convert A-SMS back to normal SMS.

Q: Why does copy and paste not working?
A: On some phone models, copy and paste is currently not supported. If you want to copy some text from the message, please convert to text message first.

Q: How to reply a plain text message or MMS in the A-SMS viewer?
A: A-SMS are sent as plain text messages. For an A-SMS, you cannot directly reply using the phone's SMS / MMS writer.

Q: What will happen if the recipient received an animation that he does not have?
A: If the recipient received the animation he does not have, he will be asked to download the animation from our website directly. After download and installation, he can view the animation.

Q: Can I backup A-SMS using Nokia PC Suite?
A: Yes. But you must convert all A-SMS to normal SMS first before backup. After backup, you can convert all normal SMS back to A-SMS.

Q: Why does A-SMS installs to phone memory?
A: To make sure you can view your A-SMS normally, A-SMS must be installed to phone memory.



© 2007 Zensis Limited. All rights reserved.
Support Email: support@zensis.com